Ai-Yi-IKEA!
Perfect Wife and I came up with a unique new way to spend the day. A way that both tested our feelings for each other, and confirmed that we are a perfect match.
We went furniture shopping at IKEA™.
For those of you who are not in the furniture-buying loop, IKEA™ is a giant furniture store chain that started in some obscure foreign country (Sweden). They claim to specialize in affordable, cheap furniture that you have to haul home and assemble yourself (more on this in a minute). If you are unfamiliar with this chain, you can read all the thrilling details about them here.
Last Saturday, PW decided that she needed a bureau for her clothes. Apparently, the metal file cabinet she had been using to store her delicate underthings was no longer acceptable. We were going out to do errands that would take us past our local IKEA™, so we decided to shop there. In retrospect, we should have thought this plan out a little bit more.
For one thing, IKEA™ stores are huge! If a Wal-Mart™ Superstore feels a tad big for your tastes, know that IKEA™ makes Wal-Mart™ look like your local bodega. We also went on a Saturday, when virtually every other person in Southeastern Massachusetts was also looking for furniture. As if the surging flow of humanity wasn't bad enough, with the exception of PW and I, it seemed nearly every shopper had brought a least one child with them. One child who was far too young to enjoy a trip to a furniture store. There were shrieking children everywhere.
I know, crowds and noisy, unsupervised wee ones are an expected part of the weekend shopping "experience". We knew that, and we would have been fine with it, had it not been for the rest of the IKEA™ shopping experience.
You see unlike other stores, at IKEA™ you can't just go to the department you want and select the item you need. Here, once you enter the store, there is no turning back. You must follow a path through the entire store and into every department until you find the item you need. They refer to this as a "one way layout", which I think is Swedish for "rats in a maze". After you have found the item you wanted, you might think you can now proceed to the checkout, pay for your selection and leave, right? WRONG! You are at IKEA™! They have a unique shopping system all their own, which I hope never catches on at any other retailers.
Instead of putting your selections in your cart, at IKEA™ you are given a pencil and a piece of paper, and when you see an item you like, you write down the information posted on the product and proceed to the "warehouse". Once there, you hunt through a bunch of shelves for the item you want, load it into a cart and finally proceed to the checkout. If this sounds confusing and you think you might need help from an employee, you're in trouble. While there are plenty of employees around and they do seem very polite and friendly, they are all masters of disappearing when you need them. If you get lucky and happen to nab one, they will most likely inform you that they cannot help you with your particular problem, and suggest you go find another employee in another section in the store to assist you.
Once you have cleared all these hurdles and have purchased what you came for (as well as a few of the impulse items stacked near the cash register), you ain't out of the woods yet. You still have to get your purchases home. Unfortunately, a lot of IKEA™ customers aren't very good at estimating the square footage of their car's interior. One of the only joys of shopping at IKEA™ for me, is watching some poor soul try to stuff some huge object in a tiny vehicle. Last weekend we saw a great example of this, as a fat guy sweated and swore trying to squeeze a king-size mattress into a Volkswagen Rabbit®, while the rest of his purchases rolled around the parking lot.
Once home, of course, you still have to put the furniture together. This is one of the ways IKEA™ "saves you money". Instead of having some exploited worker in a foreign land assemble your items for pennies an hour, the company has you do it yourself, and passes the savings on to you! This wouldn't be a big deal, IF the assembly instructions had some written explanations instead of being in cryptic sign language, AND if all of the parts needed for assembly were included in the package.
That's right, after leaving the store and vowing to never, ever return, the next day we had to go back to IKEA™. Apparently, missing parts is a common occurrence at this chain, as we met many, many fellow customers with the same problem. The staff also treats it as an everyday thing. They didn't even pretend to be surprised by or apologize for our problem. We also once again pledged to never set foot in an IKEA™ again. So far it has been four days, and we haven't broken that vow yet. Keep your fingers crossed.
There were some good things we took away from our shopping trip: Once we got the furniture together, it was pretty nice. Also, PW and I rediscovered that we are annoyed by all the same kinds of things and people, and renewed our vow to only leave the house when absolutely necessary. Happy Valentine's Day!
PW also has a new appreciation for the lawn furniture and milk crates that used to furnish my bachelor pad.




